Question 1

Q. Can I try it on the same day without a reservation?

Accepted Answer

A. Availability depends on the booking situation on the day.You may have to wait until the start time of the next reservation slot.

Question 2

Q. Can I make a reservation by phone?

Accepted Answer

A. We generally do not accept reservations by phone.Please make your reservation through the reservation page on our website.

Question 3

Q. Can I change the date and time of my reservation?

Accepted Answer

A. Stores reservation page / reservation confirmation emailYou can cancel or change your reservation here.

Question 4

Q. We would like to book different experiences for each member of our group.

Accepted Answer

A. "Yachimun painting," "Kids! Yachimun painting," and "Kintsugi"Please make your reservation through the respective reservation page.If you wish to participate in the Kintsugi (gold repair) experience, we recommend making a reservation to coincide with the start time of the Kintsugi session, as it takes a considerable amount of time.We will inform you of the start of the painting experience earlier, to the extent possible.Even if your reservation plan is different, you will generally be seated at the same table.

FAQ

Q. Can I try it on the same day without a reservation?

Q. Can I make a reservation by phone?

Q. Can I change the date and time of my reservation?

Q. We would like to book different experiences for each member of our group.