Question 1

Q. Can I decide on the type of plate to decorate on the day of the event?

Accepted Answer

A. Please rest assured that you will have plenty of time to choose on the day of your visit.Please note that sizes and shapes may vary depending on stock availability and time of year, and we may not be able to provide the tableware you request.

Question 2

Q. Can two people make one plate?

Accepted Answer

A. We request that each person participate with at least one item.The "Yachimun Large Plate Painting Experience" allows up to four people to share one plate. It's recommended as a gift for anniversaries or celebrations.

Question 3

Q. Can young children participate in the "Yachimun pottery painting experience"?

Accepted Answer

A. The "Yachimun painting experience" has the characteristic that you cannot freely layer or mix colors.This experience will involve following several rules when handling brushes and paints.Since you'll be working with the same paints that artisans actually use, they won't spread easily, making it a more challenging task.If you plan to participate, we request that a parent or guardian accompany and support you.For children aged 3 to 8, use 10 colorful colors.We recommend the Kids! Yachimun pottery painting experience, where kids can enjoy drawing freely with crayons!You can also decide on a plan while looking at samples on the day of your visit.Yes, it is possible, so please make a reservation using one of the plans.

Question 4

Q. Can you draw your favorite character?

Accepted Answer

A. It is possible to have it drawn,Due to the characteristics of the paints (glazes) used, rather than intricate designs...It pairs well with bold designs such as single-stroke drawings.It will have a warm, inviting feel that is characteristic of Okinawan pottery (Yachimun).

Question 5

Q. Can I get a promissory note?

Accepted Answer

A. Yes, it is possible. I will explain the method to you.Please feel free to let us know if you have any requests.

Question 6

Q.送料はどれくらいかかりますか？

Accepted Answer

A.【体験器(2980yen〜)＋発送先ごとの送料】
当日のご精算となります。

◎国内送料
・沖縄県外1600円(6点以内)
・沖縄県内1100円(6点以内)
※7点以上の場合、県内外問わず2100円

◎海外送料
アジア・・・3300円(3点以内)
                      5500円(4点以上)
北米・オセアニア・・・4400円(3点以内)
　　　　　　　　　　　7700円(4点以上)
ヨーロッパ・・・5500円(3点以内)
　　　　　　　　8800円(4点以上)
※受取時に別途、関税や消費税がかかる場合がございます。

Question 7

Q. When will the plates arrive? Will I receive a shipping notification?

Accepted Answer

A. Please allow approximately 2-3 months from the day of your trial until the product is delivered to you.*Dates may vary depending on the time of year.Please note that we do not send out notifications once your order has been shipped.From firing to finishing and packaging, each piece is handled with meticulous care, so we hope you'll look forward to receiving it as a delightful surprise when it arrives unexpectedly.

Question 8

Q. I'm planning to move, so is it possible to change my address?

Accepted Answer

A. Please contact us via the LINE inquiry form located in the lower left corner of our official website. We will then change the delivery address for you.

FAQ